Kualo Review
Kualo is a two-decade London independent that runs entirely on certified renewable energy, backs everything with a 60-day guarantee and keeps a near-perfect Trustpilot score. You pay a little more and get a lot more care.
Review last updated 2026-08-20 · How we rate hosts
Scorecard
Pros
- 100% renewable energy hosting, Green-E certified and an EPA Green Power Partner
- 60-day money-back guarantee, double the industry standard
- 30 days of rolling account backups with self-service restores
- Independent since 2001 with a 4.8/5 Trustpilot rating
- Free domain, prorated refunds on prepaid terms and no lock-in
Cons
- Entry pricing is higher than commodity shared hosts
- Only UK and US datacenter choices
- Storage allocations are modest at each tier
Kualo plans & pricing
Promotional monthly rates as of August 20, 2026; most require the listed prepaid term and renew at the higher rate shown. Confirm on Kualo's site before buying.
| Plan | Intro price | Renews at | Storage | Sites | Bandwidth | Notes |
|---|---|---|---|---|---|---|
| SoloShared Hosting | $9.99/mo | $9.99/mo | 10 GB NVMe | 1 | unmetered | Free domain with annual terms; 30 days of rolling backups |
| StartupShared Hosting | $14.99/mo | $14.99/mo | 30 GB NVMe | Unlimited | unmetered | |
| Turbo PerformanceShared Hosting | $24.99/mo | $24.99/mo | 50 GB NVMe | Unlimited | unmetered | |
| Reseller StartupReseller Hosting | $16.06/mo | $16.06/mo | unmetered | Entry reseller price from Kualo's homepage; confirm current tier specs on site |
Our Kualo review
Kualo has been quietly hosting sites from London since 2001, surviving every consolidation wave that swallowed its contemporaries. It remains founder-run, and its reputation among long-term customers, reflected in a 4.8/5 Trustpilot average across more than a thousand reviews, is the kind that only accumulates when renewals are treated as promises kept rather than pricing events.
Its most distinctive credential is environmental: Kualo's infrastructure is powered by 100% renewable energy, certified under the Green-E program and recognized by the US EPA as a Green Power Partner. Plenty of hosts buy vague offsets; very few carry actual certification, and none of the giants pair it with hosting this personal.
The shared platform is cPanel on NVMe storage, with unlimited bandwidth and unlimited mailboxes on every tier. Backups are a highlight: 30 days of rolling account backups with self-service restore, versus the 7-day retention typical elsewhere. Solo covers one site at $9.99/mo, Startup lifts the site cap entirely at $14.99, and the Turbo Performance tier adds more CPU, memory and advanced caching for busier sites.
Support runs 24/7 across chat, tickets and phone, and the guarantees are unusually customer-friendly: a 60-day money-back window, a 99.9% uptime promise paid out in monthly credits, and prorated refunds if you cancel a prepaid term early. That last policy alone separates Kualo from nearly every promotional-pricing competitor.
The honest trade-off is sticker price. Kualo does not play the $2.99 intro game, so the first-year cost looks high next to Hostinger or HostGator. Against what it actually replaces, a mid-tier host plus paid backup add-ons plus carbon guilt, the math is closer than it looks. Datacenter choice is limited to the UK and US, so Asia-Pacific audiences should look at Stablepoint or HawkHost instead.
Pricing was confirmed on Kualo's live web hosting pages on the review date; Kualo also runs semi-dedicated, WordPress, reseller and cloud VPS lines beyond the plans shown here.
Notable facts
- Independent London host founded in 2001
- 100% renewable-powered, Green-E certified, EPA Green Power Partner
- Rated 4.8/5 on Trustpilot across 1,300+ reviews
At a glance
| Founded | 2001 |
|---|---|
| Headquarters | London, UK |
| Data centers | United Kingdom, United States |
| Hosting types | Shared Hosting, Reseller Hosting |
| Starting price | $9.99/mo |
| Money-back guarantee | 60 days |
| Uptime SLA | 99.9% |
| Support | chat, tickets, phone (24/7) |
| Free migration | Yes |
| Green hosting | Yes |
Frequently asked questions
Is Kualo really a green host?
Yes. Kualo's hosting is powered by 100% renewable energy with Green-E certification, and the company is recognized by the US EPA as a Green Power Partner, credentials that go beyond the vague offset claims common in hosting.
How long is Kualo's money-back guarantee?
60 days on shared hosting, double the typical 30-day window. Kualo also refunds the unused portion of prepaid terms if you cancel later.
Bottom line
Kualo is a two-decade London independent that runs entirely on certified renewable energy, backs everything with a 60-day guarantee and keeps a near-perfect Trustpilot score. You pay a little more and get a lot more care.
Check current Kualo pricing →
